sunflower medispa
A letter from the owner
Please read this important update
A letter from Jessica
(Aesthetician/Co-owner of Sunflower MediSpa)
To my wonderful Clients,
As you may have heard, a few weeks ago I was in a serious car accident and faced life-threatening injuries. I am beyond grateful to share that I am now at home on the road to recovery; however, as time goes on it becomes more and more apparent that it will be a while before I can return to physically working in the spa. It breaks my heart to announce that for the time being we will be closing our physical location. I love what I do (and all of you), and though I’m not sure what the future holds, I will absolutely share updates when I am ready to rebuild. Thank you so much to everyone who has reached out – I will greatly miss seeing you all in the spa room, our beautiful interactions, and the joy you all brought me with each visit.
The one thing I am able to continue offering for now, is your products. If you are in need, let me know and I will have them sent to your home. I may eventually also be available for virtual sessions, but I’m not quite there yet.
I’ve put together some FAQs below to cover the majority of the questions that may come up, but feel free to text or email if you have any that aren’t covered here.
Thank you all for your patience and understanding. I am sad to share this news but excited for what the future has in store 🌻💛🌻💛
-Jessica
What about my pre-scheduled appointment(s)?
All future appointments for skincare, permanent makeup, and lash/brow services will be cancelled. Appointments scheduled with Dr. Paula Rauschkolb will continue as planned, but will take place in her nearby medical clinic. Please contact her at 602-848-3352 with any questions.
I had permanent makeup done but am due for my 6-week touch-up - what do I do?
In a few months, I will complete any remaining touch-ups at a nearby location. I’ll make sure to reach out when that time comes. My sincerest apologies for the delay.
What will happen with my membership?
All memberships will be cancelled. If you have already paid membership dues for October, that means you have an unused credit. We can either refund the credit or apply it toward your next product purchase. I’ll be reaching out to you soon to ask which you prefer.
What if I have an unused gift card or package?
All gift cards or packages for services will be converted to cash-use and will be redeemable for products. If you are unable to use our products or need assistance selecting the right products for you, please reach out via text or email.
Will Dr. Rauschkolb continue to provide her services?
Yes. Dr. Rauschkolb’s Anthem Neurology and Verdure Wellness clinic location will remain open. She may be able to continue offering some of the services she previously offered at Sunflower MediSpa from her medical clinic. For more information, you can reach her at 602-848-3352.
How can I keep in contact with you?
I will be keeping the phone number, email and social medical accounts for Sunflower MediSpa active, so you can still reach me the same ways you always have.
Text: 623-226-4713
Email: Book@sunflowermedispa.com
Instagram/facebook: @sunflowermedispa
How can I order more products?
You can send me a text or an email letting me know what you need. Payment will be taken online or over the phone, and Products will be shipped directly to your home.
Text: 623-226-4713
Email: Book@sunflowermedispa.com
What do I do if I need help with my skin?
I’ll do my best to help with one-off questions over text and email initially. I may be able to offer virtual sessions at some point to help bridge the gap between closure and rebuilding. I will make sure to communicate any updates as they come.
Text: 623-226-4713
Email: Book@sunflowermedispa.com
How’s the recovery going?
All things considered I am doing well. I am truly blessed to be here and the outpouring of love and support we have received is unbelievable. I’ve never felt more loved. I continue to improve every day, but for now it is clear that I need to rest and be with my family.